Call Us Today: +254 746 700 700

Privacy Policy


We’re focused on being straightforward about how we utilize your information to help get you into a home you’ll cherish. This Privacy Policy applies to your utilization of, (alluded to as the “Site” or Destinations” contingent upon the specific circumstance). This Arrangement sets out how we gather, store, gatekeeper, offer and utilize any close to home information that we may gather from you when you utilize or in any case collaborate with the Stage or the administrations offered through our Locales. The Policy and our treatment of your personal data complies with the Data Protection Act of Kenya 2019 (as otherwise amended or varied from time to time).

It would be ideal if you audit this Strategy cautiously to comprehend our practices.

This Site isn’t proposed for kids (for example under 18 years) and we don’t intentionally gather information identifying with kids.



Kindly review this Arrangement cautiously to comprehend our practices.

For simplicity of reference, the terms beneath as utilized in the Arrangement have the accompanying significance:

Record implies the record you make while enlisting as a client on the Site to empower you access a portion of the Administrations.

Individual information implies data identifying with you and which can recognize you as an individual (regardless of whether all alone or taken with other data). It does exclude totalled or anonymized information, which is data that can at this point don’t recognize you.

Site implies, together or exclusively as material, the Richland Properties ( site.

Administrations means such administrations made accessible, got to, distributed or in any case offered through the Richland Properties Restricted site.


Data Regulator

Richland Properties Limited is the information regulator and answerable for your own information (alluded to as “we”, “us” or “our” in this Approach). In the event that you have any inquiries concerning this Strategy please send an email to

Richland Properties is the regulator and liable for this Site.

We have named an information security administrator who is answerable for directing inquiries according to this Strategy. In the event that you have any inquiries concerning this Arrangement, including any solicitations to practice your legitimate rights, if you don’t mind contact the information security director utilizing the subtleties set out above.



Information Gathered

Contingent upon the Administrations you are getting or getting to, we may gather, store, use and move the accompanying various sorts of data:

  1. Identity data, for example, your first name, family name, last name, username or comparative identifier, conjugal status, title, ethnicity, date of birth or sexual orientation.
  2. Contact Data, for example, your charging address, conveyance address, email address and phone numbers, the name of your business, as well as area;
  3. Professional data, for example, capabilities, business history, present place of employment work, accessibility for work, or potentially other data identifying with your work. Proficient data is gathered from clients of Richland Properties Restricted as it were.
  4. Financial data, for example, financial balance, instalment card subtleties, as well as month to month pay. Insights concerning month to month pay is gathered for clients of Richland Properties Restricted as it were.
  5. Verification data, for example, your government provided public distinguishing proof or identification, KRA PIN declaration, licenses to operate, organization joining authentications, or potentially area
  6. Account data identifying with the utilization of the Site including profile information, for example, your username, secret phrase, orders, interests, inclinations, overview reactions as well as criticism;
  7. Automatic data and data about your gadget including specialized information (web convention (IP) address, login information, time region setting, program type and form, area, program module types and forms, working framework and stage, as well as other innovation on the gadgets you use to get to the Website. Note that this programmed data and gadget data is utilized to screen for likely dangers and extortion, to improve and streamline the Site, to ease admittance to the Site, and to complete redesigns, information investigation, improve the Administrations. You can set your program to deny all or some program treats, however this will make a few pieces of the Site difficult to reach or not work appropriately.
  8. Marketing and interchanges information, for example, your inclinations in accepting advertising from us and our outsiders and your correspondence inclinations.

Note that this isn’t a thorough rundown.

We may gather and utilize factual or segment data for any reason. This information is unknown and it isn’t close to home data as this information won’t legitimately or in a roundabout way uncover your personality. Be that as it may, on the off chance that we consolidate or interface factual/segment data with your own information, we treat the subsequent data as close to home information and it will be utilized as per this security strategy.


What if I don’t want to give any personal information?

Where we have to gather individual information by law, or under the conditions of an agreement we have with you, and you neglect to give that information when mentioned, we will most likely be unable to play out the agreement we have or are attempting to go into with you (for instance, to furnish you with products or administrations). For this situation, we may need to drop an item or administration you have with us however we will inform you if so at that point.


How is information gathered

We gather individual data:

  1. That you give to us straightforwardly to model through the Site, on the telephone or through some other correspondence;
  2. We get from different sources;
  3. Using treats, logs, web guides, labels, pixels and other web innovations (used to record data about how you peruse the Webpage), for instance the specialized information.


Precision of the Information

It is significant that the individual information we hold is exact and current to empower us to convey the Administrations. In that capacity, it would be ideal if you keep us educated if your own information or some other data changes throughout your utilization of the Site.

You ensure and announce that you are the proprietor of the data you submit on the Site or offer with us, or that you have the essential rights to do as such. You additionally ensure and proclaim that it is definite, valid and confirmed, and the utilization of the data isn’t in opposition to this Approach or material laws and won’t harm an outsider’s standing. You acknowledge full and complete risk for any data that is in opposition to this Approach or any material laws.


Utilization of the Gathered Information

How we utilize your own information relies upon the Administrations you are getting to. We will utilize your own information to:

  1. Provide you with the Administrations, specifically:
    1. Associate you to a purchaser or vender, all things considered (Richland Properties Restricted);
    2. Distinguish you as a property searcher when you look for a property (; and
    3. Run focused on showcasing efforts (
    4. Contact you about the Administrations, functions and advancements (where you have consented to us doing as such);
    5. Comply with our lawful commitments;
    6. Perform an assignment in the thought of the more prominent public intrigue;
    7. Track and survey your inclinations so as to suggest other item/administration postings and third party locales. This information is anonymized.
    8. Where vital for our genuine advantages (or those of third party) and your inclinations and central rights don’t abrogate those interests; as well as
    9. Where the individual information is needed for measurable or research purposes.

Note that we may deal with your own information for more than one legal ground contingent upon the particular reason for which we are utilizing your information.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.



On the off chance that you are an enlisted client of the Site, you are totally answerable for keeping up the classification of your secret key and login name. Moreover, you are altogether answerable for all exercises that happen under your record. You should promptly inform us of any unapproved utilization of your login name or some other penetrate of security known to you.

The security and trustworthiness of your own information is imperative to us and we have set up fitting safety efforts and take all due consideration to keep your own information from being incidentally lost, utilized or got to in an unapproved way, adjusted or uncovered. Shockingly, we can’t ensure its outright security since there is no technique for transmission over the web or strategy for electronic capacity that is completely secure. We disavow all obligation to you furthest degree conceivable under the law should such a penetrate of security happen.


Sharing your Individual Information

Aside from as determined in this Approach, we won’t reveal your own information to outsiders without your assent. Contingent upon the Administrations, we may impart your own information to:

  1. Internal third parties, for example, organizations inside the third parties and who are situated in Kenya and all through the world including Africa and Europe.
  2. External third parties, for example, specialist co-ops (for instance, Amazon Web Administrations, MailChimp).
  3. Third parties who offer types of assistance for the destinations’ usefulness, for example, sending messages, SMS and logging, and who give the different segments that make up the Site; and
  4. Third parties to whom we may decide to sell, move or union pieces of our business or our resources. Then again, we may look to procure different organizations or converge with them. In the event that a change happens to our business, then the new owners may use your personal data in the same way as set out in this Policy.

Contingent upon the Administrations you are getting to, we may impart certain individual data to outsiders to assist us with utilizing your own data. For instance, for clients of Richland Properties, purchasers and merchants approach postings and lead data. We require all outsiders to regard the security of your own information and to treat it as per the law. We don’t permit our outsider specialist co-ops to utilize your own information for their own motivations and just grant them to handle your own information for indicated purposes and as per our directions.



Transfer of Information

Your own data might be moved to external Kenya either for simplicity of conveyance of Administrations, stockpiling or other fundamental type of handling. At the point when such exchange is important and for your advantage, we guarantee a suitable and comparative level of assurance is stood to it by requiring usage of significant shields by the beneficiary of the individual information as needed by the law in Kenya.

Your important individual information will likewise be moved to outside of Kenya for similar reasons as portrayed above in this part. By tolerating this Strategy, you are furnishing us with your express agree to the exchange of your own information as spread out above. We will guarantee a proper level of assurance is stood to the exchange of delicate individual information outside of Kenya by requiring usage of applicable protections.

If you don’t mind get in touch with us on the off chance that you might want additional data on this.


Maintenance of Information

We will just hold your own information however long sensibly important to satisfy the reasons for which it was gathered, including for the motivations behind fulfilling any lawful, administrative, expense, bookkeeping or revealing prerequisites. Your own information might be held for a more extended period where there has been, where there is a possibility of suit as for your utilization of the Site or so as to help us in doing yearly combined detailing for our inside purposes. When the reason for which your own information was gathered has been satisfied, we anonymise the information to guarantee that it isn’t equipped for recognizing you, and utilize the anonymized information for, among others, revealing purposes.



We endeavour to furnish you with decisions in regards to certain individual information utilizes, especially around promoting and publicizing. You will get promoting interchanges from us in the event that you have mentioned data from us or bought merchandise or administrations from us and you have not quit accepting that showcasing.

You can ask us or outsiders to quit sending you promoting messages whenever by following the quit joins on any showcasing message shipped off you or by reaching us whenever.

Where you quit getting these advertising messages, this won’t matter to individual information gave to us because of an item/administration buy, item/administration experience or different exchanges.


Your Legal Rights

As per the appropriate laws of Kenya, you are reserved the privilege to:

  1. Be educated regarding the utilization to which your own information is being put;
  2. Access your own information;
  3. Object to the handling of your own information;
  4. Request limitation of the handling of your own information;
  5. Request for correction of bogus or deluding individual information;
  6. Request the exchange of your own information;
  7. Withdraw assent whenever where we are depending on agree to handle your own information.


Changes to the Privacy Policy

We will consistently survey and update this policy so as to reflect changes to our practices, for operational, legitimate or administrative reasons, and for some other reason. Any modifications to this Policy will be transferred to the Site and such transfer will be regarded to be adequate correspondence to you. Where you are an enrolled client, we may choose, in our own watchfulness, to inform you of any update through a notification for you.